Refund policy

Return and Cancellation Policy

All sales are final. We do not offer cancellations, returns, or exchanges once an order has been placed.

Please review all order details carefully before completing your purchase, including the product, size, color, shipping address, and payment information. Orders cannot be canceled or modified after they have been submitted.

Exceptions

A refund or replacement may only be considered in the following cases:

- The item was delivered damaged.
- The ordered item was not delivered.

If your item arrives damaged, please contact us within 3 business days of delivery at contact@tunedvibe.com or through our contact form under “FAQs & Contact.” Please include your order number and clear photos of the damaged item, the packaging, and the shipping label.

If your order was not delivered, please contact us at contact@tunedvibe.com or through our contact form under “FAQs & Contact” with your order number and shipping information. We will review the case based on the available shipping and tracking details.

After review, we will determine whether a replacement or refund will be issued. Returns, exchanges, or refunds for any other reason, including incorrect size selection, change of mind, or accidental orders, are not accepted.

This policy does not limit any rights you may have under applicable law.